Get everything directly from the SOURCE

For those who need full facilitation, shipping, and setup support

Take the plunge and buy direct from the source with one of the most well rounded and experienced factory engineers and sourcing agents in the business. Iv spent years working on not only creating parts and tools loved by the industry, but iv also facilitated sourcing for some of the largest names in the business with some of the most punctual and small detail oriented parnters in China. Let me take all that networking, experience & knowhow and wrap it up into a package you will be excited to open.

Im ready, I need the personal touch with my ordering needs.

Find a time that fits you best and lock in your your live order consult today. Even if its just for a single item! If you still have questions before making a consult appointment, its no problem. Just contact me via Email at Justin@artof.repair or on Whatsapp @ +16156912328

Maybe you have some questions I’ve encountered or thought of already!

FAQ

What are the benefits from having you facilitate my ordering needs?

I provide comprehensive support from start to finish. What does this entail? Utilizing my extensive knowledge and network, gained from years as a seasoned repair technician and factory-level engineer in the electronics repair industry, I ensure that you not only acquire the appropriate products—especially if you’re uncertain about what to choose.

Moreover, my numerous connections in China, established through over a decade of personal ordering, living within the local markets, and helping some of the largest wholesellers in the world has afforded me unique insights. These insights enable me to handle intricate shipping details and ensure that once your items arrive, I am available to assist with their setup, should you require additional help.

As a final point, for certain types of products, I have developed eLearning resources to guide you through setup and usage. These resources are available alongside your tools, should they be necessary.

Is it more expensive than buying local?

I am committed to ensuring that the prices I source from the market are not only competitive but also offer exceptional value, even when compared to local markets. However, it’s crucial to emphasize that my service extends far beyond just competitive pricing.

My approach includes comprehensive pre- and post-purchase support. This means I not only guide you in understanding and selecting the right products but also assist you in the entire process. This includes checking your order upon arrival and, if necessary, helping you with the initial setup of the tools through a personalized one-on-one video call.

When you choose to work with me, you’re receiving much more than a mere product delivery. I am dedicated to guiding you through every step, advocating on your behalf to ensure a seamless and satisfying experience. This is all part of my commitment to provide you with true peace of mind throughout your purchasing journey.

Will you help me set up my products?

Every order I fulfill includes personalized one-on-one video setup support. This ensures that any product with moving parts functions correctly right out of the box. I take great pleasure in conducting virtual unboxing sessions with clients, which allows us to verify together that all components are present and in working order upon arrival. This approach is part of my commitment to ensuring your complete satisfaction with every purchase.

What if I need SERIOUS QUANTITIES for resell purposes?

If you require wholesale quantities and seek expert oversight for your purchasing processes and quality control initiatives, my extensive on-the-ground experience in China positions me uniquely to facilitate any level of factory partnership. Through my network of trusted partners, I can seamlessly integrate with your business needs.

As I’ve mentioned previously on this website, my commitment to excellence in our industry has been demonstrated through hands-on involvement, including instances where I have quite literally been on the factory floor, contributing to the assembly of top-tier products. I am eager to bring this same level of dedication and expertise to your projects, regardless of the scale – from individual items to multi-million dollar monthly orders.

With my involvement, you gain not just a service, but peace of mind. My expertise ensures a smooth and efficient process, characterized by reliability and exceptional quality.

How are Customs, Import Fees & VAT Handled?

Depending on the destination country, during the onboarding process I will collect information from your for proper declarations to be submitted to your local customs offices through the shipping carrier, the Art of Repair does everything by the book to ensure prompt, proper delivery of items. Customs duties and import fees are always paid by the buyer and cannot be calculated or included in payments to the Art of Repair by the nature of the fact that they are not something that I can deal with for you.

Is there anyway I can lookup Customs, Import Fees & VAT Requirements for my country?

While there are some websites out there that offer updates on Customs, Import Fees & VAT requirements for different countries, the best bet is to go straight to the source. Check out the government websites in the local language for the most up-to-date info. If you’re still unsure, don’t hesitate to give your country’s customs office a ring and ask them about your specific item type. This way, you can get a clearer picture of the fees and avoid any unexpected surprises with your order.

Below is a link I personally use when I’m dealing with a new client. It’s a handy guide, but remember, it’s not an official government source. So, it’s great for getting a rough idea, but don’t rely on it for exact fee calculations. It’s more about getting you in the right ballpark and giving you a general sense of what to expect.



https://taxsummaries.pwc.com/quick-charts/value-added-tax-vat-rates

Iv never paid import fees with ALIEXPRESS, why should I order with you when they dont seem to charge this?

Actually, it’s not quite that simple. Sure, a lot of small items ordered from places like AliExpress might get to you without an import charge, but that’s usually down to a couple of reasons. Sometimes, the value of the goods isn’t declared properly, or the item’s so small it just slips through the system unnoticed. Also, some countries have a minimum declared value before they start slapping on import fees, so there are times when you won’t need to worry about them.

Whether it’s from AliExpress or not, if there’s an import fee for your item, it’s on you to cover that cost.

I have included the aliexpress page that covers this policy for you as well.

https://service.aliexpress.com/page/knowledge?pageId=37&category=1000021971&knowledge=1060015161&language=fr